Ensure your Mitimes account is connected to Actionstep before creating time entries. If time entries are created while disconnected from Actionstep, your rates will not populate correctly.
To connect your Mitimes account to Actionstep, navigate to the menu in the top right > My Profile > Practice Management > Link & grant permissions.
If you are not connected to Actionstep, you will see a notification at the top of your timesheet. You can also Link & grant permissions from the notification.
After clicking Link & grant permissions, you will be directed to Actionstep to authenticate. Enter your Actionstep login details and sign in.
After entering your Actionstep login, you will be prompted to grant access to connect your Mitimes account to Actionstep.
After granting access, you’re all done and will be redirected back to your Mitimes timesheet.